The progress of businesses has always been held back by the fear of the unknown. It’s that same uncertainty that drives us to reject new artificial intelligence technologies without even analysing them. It’s that same uncertainty that makes us question and inevitably leads to doubts: Can this AI replace my job? Is it capable of understanding the complexity of my business? What kind of information does it collect, and how does it use it?
First, it’s essential to understand that artificial intelligence is not a threat but an opportunity. Companies like OpenAI, with their ChatGPT Enterprise product, are playing a crucial role in the business automation revolution, significantly helping to dispel the doubts and fears surrounding this technology.
However, in an increasingly competitive market, other options are emerging to offer more personalised and accessible solutions for businesses of all sizes and budgets. In this case, SofIA, an AI assistant for businesses, stands out for its privacy-focused approach, tailored to the specific needs of each client, and its ability to provide a comparable experience at a more accessible cost.
In this article, we compare two major AI tools: OpenAI’s ChatGPT Enterprise and SofIA. Our goal is to provide you with the information you need to decide who will be your ideal partner on the journey towards business automation.
Conversational capability
Both tools excel in conversational capability. They’re like two librarians who always have the right answer at just the right moment. For instance, if you need help managing those daily tasks that seem to multiply, SofIA will save the day by helping you find internal documents or locate the right people in different areas and processes.
Both ChatGPT Enterprise and SofIA can answer your questions about your own business at lightning speed, as well as assist with content creation, automate tedious processes, support customer service, and analyse data like a pro.
Tailored personalisation
ChatGPT Enterprise: Customised for businesses?
While ChatGPT Enterprise undoubtedly leads the artificial intelligence market, personalisation is crucial for business growth. Although OpenAI claims it adapts to businesses of all sizes, the reality is that it offers two types of plans: ChatGPT Team, aimed at “small” businesses, and ChatGPT Enterprise, designed for larger companies with over 150 employees. This may limit its accessibility for smaller teams or those with tighter budgets.
For smaller businesses, there’s no need to go through a sales team, but the Team plan doesn’t offer the same level of personalisation as the Enterprise version. It is a predefined plan with specific features that may or may not align with your business needs. This makes ChatGPT Enterprise seem customisable only for large companies.
This is not the case with SofIA.
SofIA: Personalisation for businesses of all sizes
When it comes to personalisation, SofIA truly stands out. We recognise the diversity in our clients’ requirements and applications, which is why we tailor SofIA specifically to your business. We train models with your own data, ensuring a bespoke solution for companies of any size. The best part? In just two weeks, SofIA will be set up and integrated into your infrastructure, ready to take your business to the next level.
Security and trust
ChatGPT Enterprise: Does It meet the necessary security standards?
ChatGPT Enterprise claims not to use your company’s data to train its models. Instead, it employs methods such as federated learning and AES256 encryption to ensure your data remains protected at all times. Notably, data is stored in the cloud, where it benefits from certifications that provide peace of mind and accessibility.
Here are the certifications they use to safeguard confidential data both in transit and at rest. Firstly, they use TLS 1.2+, which ensures secure communication between two points using the TLS security protocol. Secondly, they hold SOC 2 compliance, a set of control criteria designed to ensure security, availability, integrity, and high encryption standards. Importantly, these data also travel securely through the cloud.
Additionally, ChatGPT Enterprise offers complete control over access and available features, ensuring that customised models are exclusive to each client. They also provide 24/7 support for any security incidents.
Regarding model training, OpenAI follows a two-stage process, utilising public data, third-party licensed information, and human-reviewed content to ensure the safety and accuracy of its outputs.
SofIA: Your data never leaves your infrastructure (If you don’t want it to)
SofIA could be your ultimate solution for corporate data and knowledge management, harnessing both large and specialised language models (LLMs). With our expertise, we’ve fine-tuned these models within the platform and deployed them on an instance with specific hardware requirements, allowing all text processing to occur locally on the client’s server if preferred.
This approach ensures maximum data security, keeping all information within your company’s IT infrastructure.
Our commitment to data protection is evident in our choice of GPUs to meet hardware requirements. Additionally, when SofIA is hosted directly within the client’s infrastructure, this innovative solution enables organisations to unlock the full potential of their corporate knowledge.
From technical manuals and contracts to email correspondence, SofIA covers a broad spectrum of business applications, positioning itself as the private tool that drives your company’s growth and efficiency.
What truly sets SofIA apart is its focus on safeguarding client data privacy. While other solutions may route data through third-party networks, allowing it to travel via external servers, SofIA employs a private LLM. Furthermore, we ensure server localisation within the European Union to comply with the General Data Protection Regulation (GDPR), using Azure OpenAI in the Europe region.
Cost: An investment worth making?
When choosing a solution for your business, it’s essential to consider various factors, including cost and adaptability. ChatGPT Enterprise offers pricing options based on the size of your company. For smaller businesses, the cost is $25 per user, which can become a significant investment if your company has 150 employees or more. Additionally, for larger enterprises, pricing is customised, requiring direct contact with the sales team to get a clear understanding of implementation and service costs.
In contrast, SofIA provides an affordable and flexible alternative for businesses of all sizes. Regardless of your company’s size, our dedicated team is ready to deliver a fast, secure, and tailored implementation. We take the time to understand your business needs and characteristics to provide a solution that fits perfectly with your budget and intended use. Discover how SofIA could be the ideal solution for your business, no matter its size.
Reflection: which AI is right for your business?
When considering options to drive your company’s transformation, it’s only natural for OpenAI’s ChatGPT Enterprise to catch your eye. After all, it was a pioneer in this technology and might seem like the safest and most reliable choice. However, when you take a deeper look at the available alternatives, it becomes clear that being the first to market doesn’t always mean being the best.
SofIA emerges as a different and more versatile option. Designed to act as a library of business wisdom, this tool can transform into a developer, a lawyer, or even a poet—tackling a wide range of tasks with precision and efficiency. Our promise lies in delivering a bespoke solution that meets the highest standards of security and privacy, providing accurate answers to the challenges that arise on the path to business transformation.
We encourage you to make an informed decision by considering a checklist that includes key aspects such as privacy, training models, flexibility, integrations, and cost. Beyond any initial hesitation, we invite you to explore a new form of collaboration that goes beyond conventional expectations.
